What is a website management service?
Once your website is online, it can't just take care of itself. It needs updates and maintenance to keep it secure and running smoothly for your users. We'll take care of all this for you with our website management service, leaving you free to focus on your business without all the extra hassle.
Why get ongoing web support?
Better User Experience
Your visitors enjoy a website that loads fast and functions smoothly, without unpleasant surprises.
Peace of Mind
The development of technology is lightning fast. It requires a constant finger on the pulse. We ensure that all the delicate technical parts function together as intended.
Increased Traffic
Your website needs user traffic to generate revenue for you. We continuously optimise your ranking on search engines like Google to enable this.
Benefits
Many small business owners believe that once they create a website, their work is done. This false assumption can cost you, both in revenue and customer satisfaction.
A wesbite is a bit like a plant. It needs regular care and attention to thrive. If you neglect your website, it will wither and die. This is where website management services come in.
Website management services are the water, fertiliser and TLC. It allows your website to grow and blossom. It helps with everything from website security and performance to SEO.
With our website management service, we keep your website up-to-date, secure and performing at its best. This will help you attract and retain customers and boost your bottom line.
Hear from our clients
Let's Get Started
Take the potential of your website to the next level. Get started with a website management service today!
Start NowShould you get support for your website?
If you're unsure if it makes sense for your business to hire someone for website management then ask yourself these two questions:
How do you want to spend your time?
Every business has approximately one thousand pieces that demand attention. At every moment. That definitely goes for us and we are confident in assuming that is quite similar for you.
The natural consequence is that you clone yourself....or prioritise your efforts. Whichever comes easier.
Still, you won't be able to do everything yourself, but you will do the crucial tasks where you have the most impact.
Do you think taking care of the nooks and crannies of your website is the best use of your time?
What can you delegate?
Luckily, you don't have to do everything by yourself.
(What a relief, right?)
You need other people to help build and grow your business. Without them, your time will become the bottleneck for the progress of your company.
Your website is an important part of your marketing. Who can you hand this over to?
You need to choose an employee, freelancer or agency that:
- Is excellent with websites
- Has a genuine passion for working on them
- You trust and get along well with
Admitting our own bias: we would love to have a call with you to find out if we're a good match.
Website support service with simple pricing
Standard
Your website is static, serving as an online version of your business card. Important, but not your main source of finding new clients.
- Maintenance & updates - Quarterly
- Web hosting
- Email hosting
- Backups: Daily (30 day retention)
- Spam protection
- Security pack
Plus
Your website serves as an integral part of your business. It may include features such as a webshop, a calendar or a booking system.
- Maintenance & updates - Monthly
- Web hosting
- Email hosting
- Backups: Daily (30 day retention)
- Spam protection
- Security pack
- Hack recovery
- 3 hour time quota for edit requests and consulting
Pro
Your website receives regular edits and additions. You either use paid advertisement or SEO or both. You want to find more clients with your website.
- Maintenance & updates - Monthly
- Web hosting
- Email hosting
- Backups: Daily (30 day retention)
- Spam protection
- Security pack
- Hack recovery
- 12 hour time quota for edit requests, consulting and SEO
- Premium plugins
Still need help deciding which is right for you? Contact Us
About Castria
Meet the team behind Castria. Aidan is an experienced web developer from Newcastle with over 20 years experience. Jakob is our SEO guru from Germany and avid supplier of positive vibes. We aren't just colleagues; we're good friends who both have a passion for websites.
When chatting with our clients, many of them wished they didn't have to worry about the "website stuff" once their website was online. This is why we began offering website support and maintenance services.
With Castria, you can breathe easy knowing your website is in expert hands. Our tailored web support gives you peace of mind. It frees you to focus on what matters: serving your clients, honing your craft, and pursuing your passions. Say goodbye to slow loading times and mediocre designs – we've got you covered, 24/7.
And in the unlikely event of a cyber attack, rest assured we'll work swiftly to restore your site to its former glory. With Castria, your online presence is safeguarded, always.
Common questions
Simnply put, it means having your website taken care of by someone skilled in web development and web design. The work involved ranges from installing updates to ensuring functionality. From adding content to fixing bugs. From optimising conversion rates to improving your ranking on Google.
Our job as website managers is to make sure that your website functions optimally, is always up to date and is safe for your visitors to use. For this we update your WordPress version, theme, plugins and data bank. All while keeping a close eye on all parts working together as intended. This is especially important as compatibility issues can often appear when updating parts of the whole website system.
On top of this, we as website managers are happy to support you in improving your Google ranking with SEO (search engine optimisation). Getting more visitors is of course the most important goal of any website. This leads to more potential customers. We love to support you with that!
We are happy to implement your change request. That could mean rather simple tasks like changing text or photos. We can also support you in establishing more complex additions to your website. Things like a booking system, online shop, event calendar, blog, contact forms, etc.
A CMS, or "Content Management System", is a software application that helps you create, manage and change the content on a website. No technical knowledge required. We build bespoke websites with custom technical code. The beauty of building this around a CMS is that you never have to deal with any of that.
CMS systems have a user-friendly interface that allows you to create and edit pages, add images and videos, and manage your website's overall design. Many CMS systems also offer a variety of features that can help you with SEO, marketing and e-commerce.
The most popular CMS is Wordpress and is what we use for the vast majority of our clients.
For our prices, click here to see our simple pricing structure.
As a rule of thumb: not having a website manager is more expensive than having one.
Why? Because without regular work on your website it is bound to break eventually. And that usually will cost way more than the money you invest in having your website not break.
Additionally, the purpose of a website is to attract more and more visitors over time.
Without improving your website on an ongoing basis, the user traffic will do one of three things:
- Never start in any meaningful way
- Stagnate until your competition catches up with you
- Decline
None of these options are recommendable if you want to establish your business for the long haul and have it grow.
To decide how much you want to spend on website maintenance you can ask yourself these questions:
- How important is my website to my business?
- How much revenue does my website currently produce (or support in producing)?
- How much potential revenue can I earn with my website in the mid to long run?
Yes, it does.
The very basic costs involve the domain (www.xyz.co.uk) and your web hosting.
On top of that, it is highly recommendable to invest in a website management service.
This will ensure that your website will be a central part of your marketing strategy for the years to come.
Not putting any further work into your website after completion is a sure way to have visitor numbers and revenue decline over time. Or even worse: your beautiful new website never goes off the ground in the first place and thereby can't even decline.
Sounds like we're painting a dark picture?
Let us give you a bit more context:
Over 1 billion websites exist.
250,000 new websites are created every day.
Everyone of these websites wants to generate traffic and receive attention from customers.
All successful websites work continuously on improving their numbers with website management. And not just the big players! We can safely guarantee that whoever is sitting on top of the Google Rankings has been investing in ongoing maintenance and improvements to their website.
Simply put: If you let your website be and hope for the best, chances are extremely high that your website will drown in an ocean of nearly endless amounts of other websites.
The question is: Do you want to have a website with great potential that hardly anyone sees? Or do you want to generate more and more user traffic over time, increase revenue and delight more customers?
Short answer: They absolutely do.
Detailed answer: Not having a maintenance plan for your website might save little money in the short term, but certainly be very pricey in the mid- to long-term.
The reason for that is simple: not having someone regularly check up on your website is like not brushing your teeth. It might be fine for a little while, but soon problems will inevitably occur.
Fixing those problems is more expensive than preventing them. That's why we highly encourage getting website management service. And brushing your teeth.
As a business owner or entrepreneur, you have your website for a reason.
While the reason varies from industry to industry and circumstances, the end goal is always the same: increasing revenue.
Maintaining your website makes sure this stream of revenue for your company is flowing like a strong river.
Neglecting maintenance is hurting your revenue and costs nerves. Imagine your website is offline for days, and you have no idea why. Customers online can't find you any more. Sales are lost, and there are surely better ways to invest your limited time than frantically trying to fix the problem.
Always included in our services:
- Website hosting (UK based, fast, top rated)
- Backups
- Security measures (spam protection etc.)
- Updates (WordPress, plugins, theme etc.)
Optional service:
- Web support (edits and changes for the website)
- Search engine optimisation (your ranking on Google)
- Email service (setting up a business e-mail for you, migration email accounts etc.)
- Consulting (feedback for new ideas, recommendation from web experts etc.)
If you book this service (included in Plus and Pro packages) you won't have any additional costs in the case of a website hack. Restoring your website to its previous, secure state is fully covered.
The service is not included in the Standard package. In the event of a website hack without the cost protection, you would have to pay extra for having your website restored.
You might wonder how your website can even be hacked, especially if the security pack is included in all packages? The answer is simple: no website is 100% secure. Because of the rapid developments in technology and the complexity of a website, with its many individual parts and systems, there will always be weak spots that can be exploited.
"Who would want to hack me?" you may ask yourself.
It's very rare that a website is specifically targeted by a hacker. It is much more common that a software written by a hacker scans through tens of thousands of websites, looking for any sort of weakness. And wherever the software finds a weak spot, it sneaks in and tries to cause havoc: deleting or stealing your data and, often much worse, the data of your clients.
With our website management service, your data and your client's data is professionally protected. With the cost protection you can rest easy, since you know that there won't be any unforeseen costs, even in the unpleasant event of a website hack.
Peace of mind, that's what this service is all about.
Take Your Website to the Next Level
Unlock the full potential of your website with a professional website management service today!
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